Welcome to GildedElegance’s Shop Policy Page

Gilded Elegance is pleased offer an extraordinary array of art deco, antique, and vintage jewelry for your consideration. Our goal is complete customer satisfaction. We want to provide high-quality vintage jewelry to all who wish to possess it.

Our Rating System:
Mint Condition – The piece will be in like new condition, rare
Near Mint Condition – No issues, as close to new as possible for age
Excellent Condition – Shows normal age appropriate wear
Very Good Condition – Age appropriate issues, metal, stones, will not detract

All issues will be addressed in our descriptions, and are visible in our photos.

NOTE: All of our photographs are taken with a 10.2 mega pixel resolution camera and a 25-250mm zoom lens to obtain the most detailed pictures. Therefore, you may see imperfections on close-ups that are not visible to the naked eye.

Privacy Policy

Gilded Elegance’s Privacy Policy prohibits the release of your customer or account information without express permission from you,  our customer, except when required by law through a properly served subpoena or other court document.  Your information will never be sold or given to a third party for mailings or any other reason.  We will specifically ask whether we can use your email address for any newsletters or other promotions and will always honor your wishes.

Payment

Payments accepted via PayPal.

Shipping

We gladly combine shipping on multiple purchases. Your jewelry will ship with in 24 hours of payment, using one of the following methods.

USPS Priority Flat Rate Mail – Delivery in 2-3 business days
Priority Mail Small Flat Rate Box $5.00
USPS – First Class $3.00
Delivery Confirmation – All packages

If you prefer a different shipping method, please email us.

Specifically, all of our shipments include confirmation delivery and tracking information, at our expense. Once your order has been shipped, we will contact you via e-mail with respective tracking information so that you can monitor the progress of your delivery.

We do not:
Accept responsibility w/o insurance, this is the Buyer’s responsibility.
Refund shipping cost on returned items.

To our International Buyers:
Import duties, taxes, and related charges are not included in the price of our jewelry. These charges whatever they may be are the responsibility of the buyer.

Also note that we do not currently ship to Mexico. Please accept our sincere apology for any inconvenience.

Refunds and Exchanges

We sell authentic vintage jewelry, in “as is” condition and all sales are considered Final. We afford our clients with high resolution photographs, and any issue with our jewelry is disclosed in the description. Our goal is complete customer satisfaction; please notify us immediately if there is a concern. If a return is granted, the item must be returned no later than 2 days after receipt, no exceptions. The item must be sent priority mail and insured, at the buyer’s expense. There is an absolute No Return policy if the jewelry you purchase is altered in any way.